Frequently Asked Questions
Everything you need to know about shopping with LondonShop Maroc
What are the delivery times within Morocco?
We offer fast shipping across all cities in Morocco. Delivery typically takes 24 to 48 hours for major cities like Casablanca, Rabat, and Marrakech, and 3 to 5 business days for other regions.
How do I pay for my order?
To make your shopping experience easier, we primarily offer Cash on Delivery (COD). You can pay in cash directly to the courier once you receive and inspect your package.
Can I return or exchange an item if it doesn't fit?
Yes, we accept returns and exchanges within 7 days of delivery. The item must be in its original condition, unworn, and with all tags attached. Please contact our WhatsApp support to initiate the process.
Are your products authentic?
At LondonShop Maroc, we pride ourselves on quality. We curate high-quality fashion pieces that meet international standards, ensuring you receive stylish and durable clothing.
How can I track my order?
Once your order is confirmed, you will receive a tracking number via SMS or Email. You can use this number on our website or our partner courier's portal to see the real-time status of your delivery.
Do you have a physical store I can visit?
Currently, LondonShop Maroc operates exclusively online to provide the best prices and a wider selection of items. This allows us to deliver directly to your doorstep anywhere in the country.